About  

About Us

Information Alliance began as a unique partnership between five individuals with over 50 years of combined market research and data collection experience. After being involved in market research and data collection for most of their lives, this group decided it was time to become more involved in the overall quality control and day to day management of a large data collection facility.

Information Alliance combines this group's years of experience and hands-on management approach with a state of the art call center featuring an Avaya phone switch. This Avaya phone switch provides excellent call clarity and can support thousands of inbound and outbound calls simultaneously.

As the owners of Information Alliance, we are committed to working with you to ensure we meet your data collection needs, and we invite you to experience a new level of service.

Steve Larson

Steve Larson
President

Steve Larson has worked in Market Research for the past 17 years, utilizing his skills in public relations to sell and manage consumer, business, and political research projects. Steve's experience includes working with clients on customer satisfaction and market surveys to ensure quality in survey implementation, project set up, quality control, cost control, and packaging results for client analysis. Steve has a Bachelor of Science Degree in Public Relations with a minor in Communications. His previous experience reporting, photography, and news announcing for a local radio station and newspaper give him a well-rounded view of marketing and customer relations. Steve is currently acting as the Director at Large of the South West Chapter of the Market Research Association. Steve also holds the position of Associate Professor at Utah State University. In this position he teaches journalism/PR students on coursework covering research methodology and practice. Steve is actively involved with the Communications Department at Utah State University and serves on its board of advisors.

Angie Olsen

Angie Olsen
V.P. of Operations

Angie Olsen has worked in the Market Research Industry for 17 years, and is a highly qualified Call Center Operations Manager with an eye to client details, quality control, and employee relations. Angie has worked to develop a call center agent training which will better enable employees to meet the varying needs of our customers. Angie is constantly looking for ways to promote higher productivity and increased team unity.

Shawndra Johnson

Shawndra Johnson
V.P. of Information Infrastructure

Shawndra Johnson has worked in the Market Research Industry for 17 years, and has over 20 years' experience with computer programming, software support, and hardware troubleshooting and repair. Shawndra has extensive experience in CATI programming using the ACSQuery and WinQuery interviewing packages, as well as experience with CfMC and Winprobe. She is also highly proficient in coding, editing, and data tabulations, ensuring your studies exceed your expectations. Shawndra has a Masters Degree in Business Administration and a Bachelor of Science Degree in Education with a Computer Science emphasis.

David Olsen

David Olsen
V.P. of Technical Infrastructure

David Olsen combines several years' experience in the Market Research Industry with an extensive knowledge of computers, networks, and telephony equipment. David is a Lucent Certified Phone Technician, and is skilled with Cisco routers, T1 lines, and Lucent phone switch programming. David has worked with WinNT, Novell and Linux servers, and has proven an invaluable support technician for any and all software packages installed on these systems.

Cache Chamber of Commerce
CASRO
MRA (Marketing Research Association)
American Marketing Association